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CUSTOMER JOURNEY
DFX | THE CUSTOMER JOURNEY
TITLE: IMMERSIVE AUTOMATION DURATION: 2:00 MIN
AUDIO: Asher – Fall Again SEQUENCE: Timeline Sequence CAST: TBD
So you want to live forever huh? Yeah, us too. While we can’t promise an everlasting life we can bring fun and
excitement in your time on earth or somewhere else. To help showcase our upcoming products and customer
experience we have laid out a short promotional video script to conceptualize the process in action.
EXPERIENCE BREAKDOWN
Between our broadcast hardware, interactive ecommerce experiences, and autonomous delivery systems we have envisioned a streamline process to promote, engage and deploy brands in full force. As we roll out the different hardware and software to make this vision a reality we ask you to imagine a future where everything works for you. This is immersive automation in action.
SCI-FI ACTION CINEMA
The stage is set a little over a decade from now. We have managed to maintain livable conditions in space
as humans and machines orbit the earth. As a part of promoting and distributing the content to resupply necessary goods and services we rely on the immersive automation process to fulfill our needs. With cutting edge technology and distribution at play, sit back and enjoy what the future has to offer.
FADE IN:
EXT. SPACE STATION – IN ORBIT 1
We open up to a futuristic space station – the year is 2035 and humans are now spending time living in orbit around
the earth in modernized quarters. Our protagonist (a female influencer) is getting ready to broadcast a new
promotional video for a product using her DFX immersive broadcasting rig on the wall in the living quarters.
CUT TO:
INT. SPACE STATION – BROADCAST WALL 2
As she approaches, the system lights up and unfolds into broadcast ready mode. We hear a beep and countdown of 3,2,1. At that moment the red LED indicator lights turn on and the immersive broadcasting begins.
MAIN PROTAGONIST (V.O)
Eva… Set all systems to broadcast ready. Lighting mode optimal and preset layout to full body capture. Now deploy.
IMMERSIVE ASSISTANT EVA (V.O)
Recording in 3,2,1. You are now live. Influencers pick up a product and showcase it. In this case it’s a perfume from one of her brands.
CUT TO:
INT. FUTURISTIC SPACE QUARTERS – LIVING AREA 3A
Scene cuts out to another location with a follower porting into an immersive environment of a holograph of the
influencers in her branded storefront. Numerous anchored products get procedurally generated on the walls as the
simulated environment reveals itself. In addition there is a window with the ability to filter by type, category, etc.
INT. FUTURISTIC SPACE QUARTERS – CHECKOUT 3B
Influences move towards a desired product that she is interested in. At point she interacts with it a little bit then gives
a vocal command to purchase the selected item. At this moment the assistant confirms and sends commands.
FOLLOWER (V.O)
This one is perfect for me. EVA…add to cart and delivery to
my primary location. Confirm.
IMMERSIVE ASSISTANT EVA (V.O)
Product purchase confirmed. Stand by for delivery automation.
CUT TO:
INT. XOM WAREHOUSE – ROBOTIC FACILITY 4A
Hard cut to the warehouse facility on earth that houses the goods We start with a wide shot of the entire facilities in
action then zoom into the specific shelving area where the specific product resides.
INT. XOM WAREHOUSE – CLOSE UP ON ITEM 4B
A robot arm moves down the conveyor belt and grabs the item then moves it along the conveyor to be boxes and
labeled for facilitating the distribution of this item to its final destination.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 4C
Once packaged and at the distribution portal it then gets lifted and loaded onto another belt that takes it into another
room for loading onto the autonomous delivery vehicle (AGV) and our modular deployment systems (Proto).
CUT TO:
EXT. PROTO LOADING DOCK – 3 AM 5A
Outside of the facilities we aim the camera at the exterior docking stations where AGVs are waiting to be loaded. A
gate opens up and the package is then seen coming out of the warehouse to be transported.
EXT. //////////////////////////////////////////////////////// – /////////////////////////// 5B
Close up of a third and final robot arm shows the package being picked up and loaded while the AGV automatically
opens its storage area to receive the parcel. Once it’s placed the lid closes and we start a short warm up period it is
time to depart.
CUT TO:
EXT. PROTO LAUNCH PAD – SUNRISE 6A
For this delivery we are actually going to be launching the package back into orbit. We want to show the early
morning sunrise in the background while a rocket system is readying and doing system checks.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 6B
In the distance our delivery drone and rover (Proto Flight) appear on the horizon. We watch it approach the launch
area and prepare for a transfer to the rocket ship. It gets loaded quickly and the system countdown begins.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 6C
Cut to a wide shot of the rocket igniting and successfully launching into the sky.
CUT TO:
EXT. TOP DOWN CAM – ENTERING ORBIT 7A
We are now a few minutes into the launch and we do a classic top down shot of the rocket blasting into orbit as the
ground becomes smaller and farther away.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 7B
Secondary angle looking at the rocket from the side view with the DFX logo on the side.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 7C
Close up of the destination in space as the rocket slowly disappears behind the exhaust and smoke.
CUT TO:
EXT. FUTURISTIC SPACE QUARTERS – EARLY MORNING 8A
By this time it is early morning – the sun’s rays shine into the lens while we finish the last stage and deploy our
delivery modular to the person’s living vessel in orbit.
EXT. //////////////////////////////////////////////////////// – /////////////////////////// 8B
Zoom in close at the window to see the person looking outside as it approaches the transfer dock station.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 8C
Switch to the interior view looking outside the window as the delivery rocket slowly floats towards the entrance.
CUT TO:
INT. FUTURISTIC SPACE QUARTERS – DOCKING PORT 9A
Focus then comes to look at the meticulous and precise docking transfer. We start out on a side view of the two
slowly coming together as it gets closer and closer.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 9B
Zoom in really tight as it inches towards the latches to complete the decompression transfer.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 9C
The latches lock and steam and pressure get released into the atmosphere as they join together.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 9D
The door opens and the young girl reaches out to receive and open her recently purchased package.
CUT TO:
INT. FUTURISTIC SPACE QUARTERS – LOUNGE AREA 10A
She walks over to the lounge area and sits down on a comfortable seat and reads the label.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 10B
Show the label and messaging that reads “Immersive Automation”
INT. //////////////////////////////////////////////////////// – /////////////////////////// 10C
She puts on a futuristic mixed reality headset and opens the box.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 10D
She then takes out the item she purchases while viewing the projected instructions on the interior of the box lid.
CUT TO:
EXT. SPACE STATION – MAIN ROOM 11A
Back at the influencers space station location, the broadcast system pops up a notification.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 11B
Zoom into the message screen and it reads your package has been delivered. Payment confirmation.
IMMERSIVE ASSISTANT EVA (V.O)
Delivery confirmed. Your transaction is now complete.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 11C
We turn to the woman as it slowly pans out as she smiles and looks out into the universe.
CUT TO:
INT. SPACE STATION – BROADCAST WALL 12A
We then follow her from behind as she walks over to the broadcast wall.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 12B
She reaches out and to a big red power button and extends her finger to click it.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 12C
Zoom in on the figure and watch her push it while the system goes on standby and retracts.
CUT TO:
EXT. SPACE STATION – SPACE WALK 13A
We then cut to the exterior of the station to do some cinematic shots of the construction in orbit.
EXT. //////////////////////////////////////////////////////// – /////////////////////////// 13B
We shoot another angle with the sun shining in the background.
EXT. //////////////////////////////////////////////////////// – /////////////////////////// 13C
A third angle looking down on earth with the station in partial view.
INT. //////////////////////////////////////////////////////// – /////////////////////////// 13D
Final shot cuts to her dimming the lights as the sun sets over the crescent of the earth
CUT TO:
EXT. THE EARTH – SUNSET 14A
We jump back to the rocket system returning to earth from the atmosphere.
EXT. THE EARTH – SUNSET 14B
Jump ahead to it landing back on earth.
FADE OUT
INT. WAREHOUSE – CONTROL STATION 15
We slowly pan into a screen that reads simulation complete with the DFX, XOM, PROTO logos.
EVA (V.O)
SImulation complete.